Early adopters of social media quickly realized the power it lends to branding and marketing.
Beyond branding, emerging media provides organizations with an immediate opportunity to
enhance their results in many areas of their businesses including sales, customer service, public
relations, recruitment, and research and development. In this presentation,
Carisa (@carisamiklusak) takes participants on a deep dive into utilizing social media as a
business-to-business and business-to-consumer tool, addressing the most critical new media
issues faced by organizations. Presenting impacts and opportunities, Carisa will share multiple
case studies, best practices and tactics that illustrate how to build a commanding and sustainable
social strategy.
Early adopters of social media quickly realized the power it lends to branding and marketing.
Beyond branding, emerging media provides organizations with an immediate opportunity to
enhance their results in many areas of their businesses including sales, customer service, public
relations, recruitment, and research and development. In this presentation,
Carisa (@carisamiklusak) takes participants on a deep dive into utilizing social media as a
business-to-business and business-to-consumer tool, addressing the most critical new media
issues faced by organizations. Presenting impacts and opportunities, Carisa will share multiple
case studies, best practices and tactics that illustrate how to build a commanding and sustainable
social strategy.