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GSMI’s Social Media White Paper Now Available

Today marks the release of the GSMI’s white paper report I wrote for them on the state of social media: Social Media Trends: How Advanced Organizations

Achieve Success – The demand for tangible results and a strategic perspective increases while results become achievable with proper planning.  The report includes survey data, interviews and in-depth analysis from 163 social media managers and their organizations, and analysis of trends from 2011.  All combined it represents one of the most comprehensive analysis of current social media trends now available.

To check out the full report read it online here: Social Media Trends by David F. Giannetto.

The report is broken down into three sections based upon the characteristics most common to organizations just beginning their social media initiative, those more advanced and those most advanced.  I chose this breakdown because it will allow readers to not only determine where they stand in comparison, but also create a rough plan of things they can focus on doing to move their initiative ahead.  Even with a report of this type, where it is more intended to provide information than direction, I believe it is still important to help organizations move ahead, get better, improve their initiatives.  That’s the real goal.

A few of the noteworthy discoveries include…

  • There is very little oversight of those working on social media.  This doesn’t give them the freedom to create content, but it does give them the freedom to personalize their content, along with the “personality” of their social media program.
  • If you’re in-charge of a new social media initiative and it become successful this means you (typically an analyst within these types of organizations) can have a greater impact upon the marketing message of an organizations that the entire marketing department or any other single person in the organization…  but check the report to see what happens to you then…
  • Having a hard time getting traction for your initiative inside the organization beyond just the typical marketing messages?  Check out the report to see which departments become most influential first (sneak peek… customer service is first) and how social media analysts are finding success.  Unfortunately it isn’t a very efficient approach…

Check out all the findings and my top 7 recommendation.

See you in Vegas!

…Dave

David F. Giannetto
David F. Giannetto, Senior Fellow at the Global Strategic Management Institute and CEO of the Telos Group, is co-Author and creator of The Performance Power Grid (J.Wiley & Sons, 2006), today's leading Enterprise Performance Management methodology and the nationally recognized book of the same name. He has been listed as a thought-leader by Business Finance Magazine and is widely acknowledged as one of today’s most experienced business performance management practitioners (EPM/BPM/CPM). Equally knowledgeable in both progressive management practices and today’s leading information-oriented technology, he was the driving force behind the award-winning initiatives at FujiFilm USA and Seattle City Light. His client list includes a wide variety of fortune 2000 and large not-for-profit organizations where his work focuses upon driving enterprise-level performance in the areas of strategic execution, risk management, performance management and social media. This experience, in addition to his extensive experience as a writer and keynote speaker, has led to his recognition as one of today's leading business theorists. David is a Chairman of the Board for the Spina Bifida Resource Network and a former MBA Professor at Rutgers University.

  • http://twitter.com/LilTJones Toni Jones

    Great Study, brings to light a lot of potential improvements in our Social Strategy.

  • Anonymous

    Excellent study to bring back to my organization and lead necessary changes in our social media strategy.
    -Austin Goins-McCree

  • http://twitter.com/threeThou Emily Zei

    Great great great resource.  Great case studies.  Great conference. Looking forward to reading more white papers.

  • Anonymous

    “Accept that social media has the ability to impact the success of the entire organization.” This is concept that has come up a few times during the Social Media Strategies Summit in Las Vegas 2012. It’s really struck home with me–social media doesn’t have to just park itself in the marketing/advertising realm. It can help with R&D, customer service, internal recruitment, and much more. Don’t be afraid to shake things up!

  • http://twitter.com/StevensHenager Stevens-Henager

    I like that the data in this whitepaper is pulled from over 150 social media managers. Case studies are nice, but it’s sometimes hard to correlate just one company’s success into an actionable and relate-able plan for me and my company. Overarching trends–backed up by real data–give me confidence to develop a plan that’s actually achievable. 

  • http://twitter.com/luannehinkle Luanne Hinkle

    Advocate that all those in your organization ACCEPT (key word here) that Social Media has the ability to impact success across the ENTIRE organization. 

  • http://twitter.com/luannehinkle Luanne Hinkle

    Advocate that all those in your organization ACCEPT (key word here) that Social Media has the ability to impact success across the ENTIRE organization. 

  • http://www.facebook.com/jenmartinsirona Jennifer Martin At Sirona

    Looks like a great study. Will be interesting to see how my company fits into this study with our social media efforts!

  • http://twitter.com/ChrisMDion Chris Dion

    Inspiring data, can’t wait to spend a bunch of time with this and bring it home!

  • Anonymous

    It is still the wild wild west, but at this point at least many people in my organization understand that even if they understand little else about social media.

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