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SOCIAL MEDIA MARKETING SPEAKER PRESENTATIONS Download our most popular #SMSsummit talks and case studies!

We’ve compiled your ultimate social media marketing resource: your access to 200 (and counting!) slide decks and recordings from our past Social Media Strategies Summits.

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Hilton Suggests: Building social response beyond customer care
February 9, 2017
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Beyond proactive content: Why engaging your audiences through social care matters
September 29, 2016
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Creating an all-in-one customer service platform at Mayfield Robotics: Where social media and customer feedback collide
February 9, 2017
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10 things I wish I knew about social care
April 28, 2016
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Connect to your customers in real-time: how to ensure you’re publishing to the right audience and responding with precision
February 8, 2017
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Case Study: Social media command center – Using social to create richer customer experiences that tie back to business goals
April 28, 2016
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Building a social media care program that drives brand advocacy and revenue
February 7, 2017
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Reflecting your brand through multiple owned channels
April 28, 2016
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