Micah Laney is a Social Media Strategist for Walmart, Inc., on a mission to share the stories of associate heroes and highlight the company as a global force for good. He has over a decade of experience in digital project and product management, providing technology guidance and translating jargon into business goals and measurable results.
Micah Laney's Session:
9:00 am - 9:40 am
Case Study: Managing a Crisis Using Social Media