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Jonathan Baxter

Lieutenant Public Information Officer and Homeland Security Liaison
San Francisco Fire Department

I started the Public Service field in 1989 working as a Firefighter Paramedic for Sonoma City Fire until 1998, lateraling to Hayward Fire from 1998 to 2000. 

In January of 2000, I started my career with the San Francisco Fire Department. From 2000 to 2006 I worked around the City as a Firefighter Paramedic, and Rescue Swimmer. From 2006 to 2016, I volunteered to be assigned to Engine 1, which was at the time the busiest fire engine in America, per Fire House Magazine. With over 500 public contacts per month, personal pride and integrity drove my fellow crew-members and me to provide equal and above standard service to every customer (citizen). To my knowledge, I have not ever received a complaint from a patient or for patient care.

From 2008 to 2016, I worked as a temporary lieutenant on fire suppression apparatus (Mostly Engine 1). On January the 18th of 2016, I was hand-selected by Chief Joanne Hayes-White to become SFFD’s Public Information Officer. While in that role, I was promoted to lieutenant in May of 2016 based on my rankings on a civil service test.  I remain in that position today.

Jonathan Baxter’s Session(s):

9:00 am–9:40 am — Wednesday, February 5, 2020

San Francisco Fire Department Social Media as a Tool for Building Community Relationships & Trust - Building Transparency & Improved Communications that Citizens now Expect from Public Safety Agencies

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