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San Francisco

Join Your Peers at the Premier Social Media Event for Public Safety Professionals and First Responders

February 2, 2021: Pre-Summit Trainings
February 3–4, 2021: General Summit

6 REASONS #SMSSUMMIT NEEDS TO BE THE EVENT YOUR AGENCY ATTENDS NEXT SPRINGWe bring over 10 years of experience to social media education. That means you can count on a vetted, specially curated series of sessions and seasoned, experienced speakers to tackle topics that have the biggest impact on your agency or department’s social media strategy.

Your one stop shop for focused social media education. SMSsummit features three days of sessions, case studies, and in-depth workshops specifically dedicated to how public safety and first response agencies can leverage social media to better serve their communities.

Network with agency peers from across the country. With professionals representing agencies large and small from all around the globe, SMSsummit is your best resource for not only fresh ideas, but also new connections and relationships that will last far beyond the last day of the conference.

Experience a unique gathering of senior-level, cross-industry professionals. In addition to sessions specific to social media for first responders, you’ll have access to 30+ sessions from leading brand corporations giving a truly holistic view of the social media industry landscape.

Be your team’s social media champion! We’ll help you build the foundations of a sustainable, scalable social media policy that you can easily share with leadership and use to train and empower your team.

Learn strategies and tips for tackling issues most important to first responders including social media and crisis communications, humanizing staff, improving agency reputation, and building relationships with your community.

Assess and audit your current social media initiatives through real-life feedback, discussions and peer-to-peer learning. Leave with and results-focused initiatives you can immediately apply to your agency or department.

Hear it straight from the marketers who have attended.

We know our community well — which means over the last 10 years we’ve fine-tuned how to build a compelling, relevant agenda that we know you’ll find the most informative and inspirational. This is what our attendees love most about our social media marketing programs.

  • “Very informative conference. Effective information to continue to improve our first responder role in our community.”

    Montgomery County Office of Homeland Security and Emergency Management

  • “Excellent networking opportunity to help your agency bring our social media to the next level!”

    Austin Police Departmen

  • “I would encourage all first responder communicators to attend this valuable summit. I learned a lot of best practices and real world lessons on effective social media outreach from my peers.”

    Hawaii Dept. of Public Safety

  • “This was a great event. I was enlightened at times and felt validated at other times. Valuable training!”

    NC Dept. of Public Safety

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