Join Your Peers Online at the Only Social Media Event for Public Safety Professionals and First Responders

Pre-Summit Workshop: April 9, 2024
General Summit: April 10–11, 2024


Two jam-packed days tailored to your role in public safety.
Don't miss this First Responder social media conference!

We bring over 10 years of experience in social media education. That means you can count on a vetted, specially curated series of sessions and seasoned, experienced speakers to tackle topics that impact your agency or department’s social media strategy.

Share experiences and learn new social media strategies with your first response and public safety colleagues from around the globe — virtually!

Network with agency peers from across the country. With agencies from around the globe, SMSsummit is your best resource for fresh social media ideas.

Learn strategies and tips for tackling issues most important to first responders including social media and crisis communications, humanizing staff, improving agency reputation, and building relationships with your community.

Be your team’s social media champion! We’ll help you build the foundations of a sustainable, scalable social media policy that you can easily share with leadership and use to train and empower your team.

Get all your social media questions answered through speaker Q&A, live chat, and discussions with other attendees.

Assess and audit your current social media initiatives. Leave with and results-focused initiatives you can immediately apply to your agency or department.

Who should attend

If you're a First Responder, Command Staff, or professional that manages your public safety agency's social media channels, this event is for you!

  • Public Information & Public Affairs
  • Administrative Support
  • Communications
  • Digital Marketing & Digital Media
  • Emergency Management
  • Social Media & Content Management
  • Community Service, Education & Outreach
  • Community Affairs
  • Public Relations
  • Media Relations
  • Customer Service
  • Digital Engagement

View 2023 Attendee List

Our Partners

DANInvestor Brand NetworkLaw DigitalPIO Toolkit


Sponsor the summit

SMSsummit is the premier social media conference for solution and service providers to engage directly with a targeted audience of decision-making public safety and first responder professionals. Learn more about how we can create a unique sponsor experience for your company.

Become a Sponsor

Hear what public safety professionals think about our summit

This was a fantastic conference! As a solo PIO over an entire city, the public safety aspect is unique, and this helped me gain tips and tools to improve our social media for police and fire. It also gave me the opportunity to network and create a group of people in the same job position to collaborate with.”

City of Lodi

All of the content has been so accessible and informative — very "edu-taining"! The presenters have been knowledgeable and relatable, and their real-life examples make it easy to understand how to implement strategies to enhance community engagement and effective messaging via social media. I definitely recommend the conference and hope to attend again next year!”

Township of Kalamazoo Police Department

The SMSsummit is filled with a variety of relevant and informative sessions. I have learned so much that I will be able to apply to my department's social media strategy and I am excited to see the results.”

Brantford Fire

Get involved in the summit

We can customize sponsorship and exhibit opportunities for you to create a company presence at SMSS.

If you have an insightful, take-away driven case study to share, we want to hear from you.

We help our media partners engage with our community of marketing leaders and decision-makers.

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