Katie Fisher

Community Engagement Coordinator
City of Gilroy

With nearly a decade of experience as a law enforcement strategic communicator and several years as a journalist, Katie brings a high degree of knowledge and expertise to the realm of digital engagement. As a “40 Under 40” award recipient from the International Association of Chiefs and with an Award of Distinction from the California Peace Officers Association, Katie takes pride in connecting law enforcement agencies with their communities. She teaches across the country on best practices when it comes to social media and crisis communication and is a regular instructor with California POST. Prior to her time in law enforcement, Katie was an award-winning crime and public safety reporter in the Bay Area. Her coverage of abandoned care home residents in Castro Valley led to numerous law changes to protect the elderly and vulnerable, and her coverage of gangs in the San Joaquin Valley earned her a California Newspaper Publishers Association award for investigative reporting. 

Katie Fisher’s Session

10:30 a.m.–11:15 a.m. PT — Wednesday, April 22, 2026

Critical Messaging in Critical Moments: Social Media in Emergencies

Seconds count on social media, especially when a crisis unfolds. On the inside, time moves far too fast, but to the world you are communicating with, it can feel like each update eeks out slowly. Can you ensure your agency is ready to respond rapidly and with authenticity and efficiency in a crisis? Yes! In this webinar, learn how not only to time posts, updates, stories, and reels just right on social media in a crisis, but also walk away with a game plan for your agency so you don't just survive your next crisis, you thrive. 

Takeaways include:

  1. Develop a rapid-response framework. Learn how to organize your team, workflows, and approval processes so you can post timely, verified information without sacrificing accuracy or tone.
  2. Craft authentic, steady updates under pressure. Discover techniques for maintaining public trust through consistent, human-centered messaging that keeps your community informed during emergencies.
  3. Build a crisis-ready content plan. Leave with tips for creating your content playbook and timing strategy for posts, updates, and reels that help your agency not just react—but communicate confidently and effectively.
Check out our early bird ticket prices!
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