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Managing social media, internal and external communications, and serving as an agency’s public information officer can feel like juggling a dozen roles at once: content creator, writer, videographer, strategist, and crisis communicator. This session will provide practical tips to help solo social media managers build sustainable systems to keep content consistent and engaging, while also being prepared to switch gears and respond quickly and effectively during crises. Attendees will learn how to balance creativity and structure, streamline workflows, and set realistic personal boundaries for a positive work-life balance.
Courtney O'Keefe
Director of Communications
Snohomish County Sheriff's Office
