Christine Townsend

Christine is the founder of PIO Toolkit and has over twenty years of experience in crisis and emergency communication and shaping the digital policing narrative in the UK. 

With previous experience as a journalist and decorated operational police officer, Christine has worked to bridge the gap between the public and police through better communication. Her experiences have included large-scale events such as the London 2012 Olympics, the funeral of British Prime Minister Margaret Thatcher, financial scandals, riots, and the handling of historic sex abuse cases. 

As one of the founding teams to bring social to the public sector, Christine has trained emergency services and government agencies across the world in how to engage with the public through digital channels.