Leah Tedesco

This interactive, hands-on workshop will cover guiding principles and best practices for harnessing social media effectively during an emergency. Attendees will learn about active monitoring of priority channels, receive guidance on messaging, and understand tips for engagement with priority stakeholders on different channels. 

 

Your workshop leaders will provide a mix of theory and recent case studies to highlight how these practices come together in real life. Attendees will participate in a team-based tabletop simulation for a chance to apply theory to a scenario-based practical session. Between each phase, Ayla and Leah will run debrief sessions to allow participants to share their rationale and for Ayla and Leah and the workshop group to provide feedback. Join us for this very detailed walk-through of social media crisis communications to equip your team with everything they need to communicate effectively with the public when your agency's next emergency arises.