Gathering Feedback + Inspiring Action From Your Community Using Social Media

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Social media is more than just a way to push out information. It can be used as a tool to inform strategic decision making, improve how you serve the public, and inspire action from your audiences. This session will cover how social media teams of any size can use feedback from your audiences to engage and empower the public in service of your mission.

Takeaways include:

• Easy ways to build feedback into your social media strategy
• Tactics for increasing engagement and encouraging action
• Tips for doing social media research for teams of any size