May 17–18, 2023 | VIRTUAL CONFERENCE

Leverage Social Media to Humanize Your Agency and Engage Your Communities


Presenting thought leaders you'll meet online

Learn from a mix of industry leaders who will share the proven social media strategies they use to grow their brands.

Rachel Terlep

Rachel Terlep

Senior Social Media Manager
Washington Department of Natural Resources

Abbey Lampert

Abbey Lampert

Social Media Program Manager
Port of Seattle

John Gonzalez

John Gonzalez

Communications Manager
Northeast Ohio Regional Sewer District

Elena Koutsavakis

Elena Koutsavakis

Social Media Manager
Fisheries and Oceans Canada

Jennifer Davies

Jennifer Davies

Digital Content Supervisor, Office of Communications | Public Affairs
City of Las Vegas, Nevada

Ellen Kamilakis

Ellen Kamilakis

Assistant District Administrator for Communications
VDOT Northern Virginia

Cara Ball

Cara Ball

Digital & Social Media Specialist
Detroit Police Department

Tony Roth

Tony Roth

Communications & Media Manager
City of Coolidge, Arizona

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Featured sessions


Case Study: When Awareness Isn't Enough: Social Media Campaigns that Create Action

In this session, Adam Durfee of Bomcom will go through two social media campaigns, one about wildfire prevention and the other about suicide prevention, where people didn’t just consume—they acted. This session will inspire and change how you use social media in your public awareness campaigns.

Northeast Ohio Regional Sewer District

Influensewers: Building Social Media Buy-In With Your Leadership Teams

In this session, you’ll learn how a sewer and stormwater utility first gained leadership support for its social media endeavors as early as 2010, and what efforts have kept them—and tens of thousands of social followers—engaged ever since.

Washington Department of Natural Resources

Extracting and Communicating Insights from Social Media Data

In this session, you’ll learn how the Washington State Department of Natural Resources has leveraged audits, analytics, and insights to drive record-high reach, followers, and landing page visits.

Two jam-packed days tailored to your role in public service.
Don't miss this government social media conference!

We bring over 10 years of experience in social media education. That means you can count on a vetted, specially curated series of sessions and seasoned, experienced speakers to tackle topics that have the biggest impact on your agency or office’s social media strategy.

Share experiences and learn new social media strategies with your government and public agency colleagues from around the globe — virtually!

Network with government employee peers from across the country. SMSsummit is your best resource for fresh social media ideas and community building strategies.

Get all your social media questions answered through speaker Q&A, live chat, and discussions with other attendees.

Be your team’s social media champion! We’ll help you build the foundations of a sustainable social media policy that help you serve your community best.

Learn strategies for tackling issues most important to government agencies, including social media and crisis communications, improving agency reputation, and building community relationships.

Assess and audit your current social media initiatives. Learn how to humanize your agency and build public trust in an era when transparency and authenticity is more important than ever.

Sponsor the summit

SMSsummit is the premier social media conference for solution and service providers to engage directly with a targeted audience of decision-making government professionals. Learn more about how we can create a unique sponsor experience for your company.

Become a Sponsor

Our Partners

DANInvestor Brand NetworkPIO ToolkitLaw Digital

Who should attend

If you're a professional that manages your government or public agency’s social media channels, this event is for you!

  • Public Information
  • Public Affairs
  • Communications
  • Digital Marketing & Digital Media
  • Emergency Management
  • Social Media, Web & Content Management
  • Emergency Management
  • Community Service, Education & Outreach
  • Community Affairs
  • Public & Media Relations
  • Customer Service
  • Digital Engagement
  • Press Secretary
  • Administrative Support

See Attendee List

Hear what public agency and government
professionals think about our summit

This conference has exceeded my expectations! Great expert presenters, diverse learning material, and a high-quality virtual platform are three of the many reasons my work will make it a priority for me to attend next year!”

Alabama State Board of Pharmacy

The knowledge gained at this summit was priceless. In some ways, I received confirmation that we are on the right track, which was nice. In other ways, I learned completely new tactics and left with fresh ideas. Thank you!”

Northern Water

This was one of the best and most engaging virtual conferences I have been to (and I would go again!). Excellent mix of recordings, real-time panels, and interaction on the (easy to use) platform. I also enjoyed the excellent lineup of speakers and topics! Thank you for a great experience!”

National Renewable Energy Laboratory

Download your copy of the brochure today.

Take your first step toward becoming a better marketer!

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How to participate in SMSsummit

We can customize sponsorship and exhibit opportunities for you to create a company presence at SMSS.

If you have an insightful, take-away driven case study to share, we want to hear from you.

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