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Amy Ortega

Social Media Director
University of Phoenix

Amy Ortega is the Social Media Director at University of Phoenix, where she oversees and implements the strategy for the University’s social channels. Amy considers herself a true social media OG, having worked in the industry since 2011. She has a strong passion for developing engaging, consumable content and providing a personalized community management approach that fosters a sense of community for students. Amy holds a bachelor’s degree in communications and MBA from University of Phoenix. Outside of work, Amy aspires to be a Pinterest Mom, enjoys a good glass of wine, and she loves testing out new recipes.

Amy Ortega’s Session(s):


12:10 pm–12:55 pm — Wednesday, October 16, 2019

The Storification of Social: How Your Institution Can Adapt It's Content Strategy to Effectively Leverage Stories, Live Video & Ephemeral Content

This panel will share insights and case studies on topics including:

  • Stories vs. Feed: What's the difference? How to use 15-second snippets to reach institutional goals
  • Instagram and Facebook Live: Everyone wants to do it, but when is the right time and how do you measure success? Is promotion beforehand or post-event key? How do we get butts in seats AND promote live coverage without clashing?
  • How to seek out student/alumni stories on social media for future social media and digital marketing content
  • How do you translate long-form written content into ephemeral content on Instagram or Snapchat?
  • What topics translate to different audiences? What makes content worthy of a Story?
  • Making the first few seconds count - what gets people to click back to view the content a second time?
  • What tone of voice should you shoot for with Stories?
  • How to use analytics to justify your case to leverage stories for your organizations’ content

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