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SOCIAL MEDIA MARKETING SPEAKER PRESENTATIONS Download our most popular #SMSsummit talks and case studies!

We’ve compiled your ultimate social media marketing resource: your access to 200 (and counting!) slide decks and recordings from our past Social Media Strategies Summits.

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San Francisco 2016

Publish, Listen & Response – Learn how brands like Sky, Alteryx & Post Office UK manage customer engagement across marketing and support

Brands still lack efficient social marketing tools, which have substituted complexity for intelligence. As a result, content strategy (when to post and what to post) is a guessing game. It’s difficult for brands to develop and curate the right content, post at the most effective times, and understand if they are impacting business results. When brands get engagement right, they reap the benefits of cost savings, higher sales and customer satisfaction and they drive deeper customer affinity. Highly engaged consumers are more likely to recommend a brand and even more importantly, will defend a brand in times of crisis or challenge.

Janice Kim

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