When you purchase a "general summit access" ticket, this includes all sessions and networking activities on October 28 and 29. Breakfast, coffee, lunch, and snacks are also included. If you’d like to add pre-summit social media workshops to your ticket (on October 27), these are a separate fee. Hotel nights, flight, and other travel-related fees are not included.
You should have received a confirmation receipt immediately after your transaction is completed. Make sure to check your spam/junk folder. If there is a delay, contact Andrea Vargas or give her a call at 619-597-7236.
To make sure that you receive ALL event communications, please add breanna.jacobs at gsmiweb.com to your safe-sender list. This is really important as we send check-in info and other details via email leading up to the event.
Absolutely. We appreciate a good deal as much as the next person - and we want as many of your colleagues as possible to experience SMSS! Group discounts available depending on how many team members you plan on sending. For specific pricing details, contact Andrea Vargas.
Yes and yes. We have special pricing for our government and 501(c)(3) friends. Contact Andrea Vargas for more details.
Nope! We create tracks so that you have the opportunity to customize your event experience. Hop in between the different tracks to attend the talks most relevant to you and your team. The only sessions you need to sign up for in advance are our pre-summit social media workshops.
Our October 27 workshops are three-hour intensive classroom-style sessions that are different from the sessions you'll experience on October 28 and 29. They're focused on peer-to-peer, collaborative learning, activities and discussions. Check out details here.
Of course. Once you are at the conference, look for the bit.ly link printed on your “Agenda-at-a-glance” sheet in your conference folder. The link will grant you access to speaker presentations. We will also email you this link once the conference is over. GSMI staff on-site can help you if have any problems accessing conference materials online..
We have a discounted room block. Click here for more information. Make sure to reference the Social Media Strategies Summit when you are booking your room to secure the discounted rate. Please take note of the hotel discount deadline, as we cannot guarantee discounts once the deadline has passed.
We hope you don’t have to cancel … but if you must, here are your cancellation options:
You can transfer your ticket to someone else in your company at any time at no charge. If you cancel within 28 days of the start date of the event, you can receive a full refund. If you cancel less than 28 days before the start date of the event, there is a $300 cancellation fee. The remaining balance can be applied to a future event. If you don’t show up to the event, you are still responsible for the cost of your registration.
Just you and your ID! A ready-to-learn-and-have-fun attitude will also come in handy.
Yes, happy to help. Please contact Andrea Vargas .