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Hillary Frazier

Head of Chatbot Strategy & Conversation Design
Black Ops

With 10 years of experience building and developing brands like Vine, Beats by Dre, University of Michigan and Grey Advertising on social media, Hillary knows how to strategically design and market chatbots audiences love. She shares her expertise in conversation design as a contributor to The Startup, one of Medium's largest publications, and has been featured in numerous online publications for her expertise in social media and creative strategies. Her love for the internet and chatbots started at age 7, with SmarterChild, and she's taken personality development to bots with brands like TradeStation and Haven Life at Black Ops, leading clients through concepting, strategy, and conversation design.

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