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We’re in the experience era. Everything brands share online must be with the intent of providing a better experience. In this panel, speakers will share how they leverage social media to drive better customer experiences, ultimately paving the way for customer loyalty. You’ll learn how exceptional customer experiences can turn your existing customer bans into fans, advocates, and community members.
Topics include:
Jessika Phillips
Founder
NOW Marketing Group
Susan Chang
Head of Social Media
Dropbox
Jaimie Selwa
Sr. Consultant, Social Media
Nationwide
Eric Gray
Sr. Director of Content & Engagement
Universal Parks & Resorts