Events: SMSS Anaheim 2019   |    DOWNLOAD TALKS   |    Talk to a live representative: 888-409-4418

SOCIAL MEDIA MARKETING SPEAKER PRESENTATIONS Download 200+ talks and case studies from past SMSS events!

These presentations can help you:

✓ Find inspiration for your next social media campaign, post, or piece of content
Brainstorm creative and stylistic ideas for your next presentation
✓ Review best practices in social media from top brands
✓ Identify other marketing leaders and speakers in the social media space to expand your network
Leverage industry-specific case studies to share with leadership and your team

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Chicago 2017

Achieve your Social Customer Service Dreams: How to provide a top-notch digital customer experience

Learn how Tim Lopez (Global Social Media Customer Care Leader) has expanded and transformed Symantec Corporation’s customer care team to respond faster (3-minute response time) and resolve issues more efficiently with a one-on-one customer experience. Delight your customers and increase engagement using social.

Tim Lopez
Symantec

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