First Responders 2021 Talk to a live rep: 888-409-4418

Attendee FAQ

Please make sure [email protected] is added to your safe-sender list as you'll be receiving log-in info from her email address!

What’s included in my ticket? 

When you purchase a pass to the event, your pass includes:


Can I access presentations after the event is over?

Yes! We’ll be uploading all videos and speaker slides after the conference concludes. They will be uploaded within one business day of the conclusion of the event.


I registered online but haven’t received an email confirmation or a receipt yet. What should I do?

You should have received a confirmation receipt immediately after your transaction is completed from [email protected] Make sure to check your spam/junk folder. If there is a delay, contact Andrea Vargas at [email protected] or give her a call at 619-597-7236.


Are there discounts for sending a group from our company?

Absolutely. We appreciate a good deal as much as the next person — and we want as many of your colleagues as possible to experience SMSS! Group discounts available depending on how many team members you plan on sending. For specific pricing details, contact Andrea Vargas.


How can I interact with other event attendees and speakers? 

There are a few ways you can interact with others attending the conference:


How do I log in for the event?

You’ll be receiving log-in details 3 days prior to the start of the event. Please make sure [email protected] is added to your safe-sender list as you'll be receiving log-in info from her email address!

You’ll be able to view all available live sessions from the event portal, including speaker and session details, and you’ll join each session directly from the event portal.


What happens if I don’t receive my log-in details? 

If you have not received your log-in details the day before the event, please contact Breanna at [email protected]

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